Responsible Gaming

Gaming Should Be Entertainment

At Qbet, we believe that online gaming should be enjoyable entertainment—never a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to take a step back and seek support.

Please gamble responsibly and within your means. Set limits on time and money spent, and remember that the house always has a mathematical edge.

Age Verification

In the United Kingdom, you must be at least 18 years of age to participate in any form of gambling, including online gaming at Qbet.

We are committed to preventing underage gambling. If you are under 18, please do not attempt to create an account or place bets. Parents and guardians concerned about a young person's gaming should contact the organisations listed below.

Warning Signs of Problem Gambling

Do you recognise any of the following behaviours in yourself or someone else? These may indicate problem gambling:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Keeping your gambling secret from friends, family, or partners
• Spending more than intended: Regularly gambling longer or with larger stakes than planned
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Borrowing money: Taking loans or using credit to fund gambling
• Loss of control: Being unable to stop or reduce your gambling despite wanting to
• Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
• Tolerance: Needing to gamble with more money to achieve the same excitement
• Escape gambling: Using gambling to cope with stress, anxiety, or other problems

If you've ticked more than one box, please consider reaching out for help using the resources below.

Self-Help Tools & Controls

Qbet provides responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a day, week, or month
• Loss Limits: Cap the amount you're willing to lose in a set period
• Bet Limits: Restrict the size of individual bets
• Reality Checks: Set reminders to take breaks during gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
• Time-Out: Take a cooling-off period of days, weeks, or months away from gaming

You can access and modify these tools at any time through your Qbet account settings. If you need assistance, our customer support team is here to help.

Support Organizations & Helplines

United Kingdom

• GamCare – Free confidential support and counselling for problem gamblers and their families
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Allows you to self-exclude from all UKGC-licensed operators simultaneously
• Gamblers Anonymous – Peer-support fellowship meetings across the UK
  Website: www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (Federal Centre for Health Education)
  www.bzga.de

Need Help?

If you or someone you know is struggling with problem gambling, please reach out for support today. It's never too late to ask for help, and support is available 24/7 at no cost.

Remember: Problem gambling is a treatable condition, and recovery is possible. The organisations listed above have helped thousands of people regain control of their lives.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk to speak with a trained counsellor right now.

Our Commitment

Qbet is committed to promoting responsible gaming and supporting the wellbeing of our players. We take problem gambling seriously and work with leading organisations to provide resources, tools, and support. If you have any concerns about your gaming, please don't hesitate to contact our customer support team or use the self-help tools available in your account.